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Mentoring at Deakin

DUELI Buddy Program 

In 2022, I started my leadership journey with Deakin. Having commenced my degree in 2020 with the Covid-19 lockdowns and adjusting to online study, I was excited to live near campus and have the university experience. Moving out of home was a learning experience and came with nervous feelings. Upon hearing about the DUELI Buddy program which “is designed to help DUELI students to practice English, make friends, develop peer networks, join DUSA activities and to engage in cross-cultural exchange with Deakin students”, I knew I wanted to be a local DUELI buddy to support students who may also be experiencing the same feelings that I had when moving away from home. I knew how isolating the experience can be and how friendships provide a sense of community, I wanted to give back and create the same sense of community for students who may feel out of place.

 

After connecting with my assigned DUELI buddies, I created a group chat and organised our first meeting. During our initial meeting, I learnt more about my buddies, their goals whilst at Deakin Burwood and deepened my understanding of the international student experience. By encouraging everyone to share their interests, we agreed on the structure of our program. I regularly checked in with my buddies and supported them during and beyond the program. For example, my buddies were updating me on a personal matter, and by listening to their needs, I directed them to someone who could help. After following up, my buddy got assistance and felt empowered to seek support in future. This was meaningful for me because I saw the impact that referring and supporting has on Deakin students and will continue to bring into future roles. Following this, I saw my buddy's confidence blossom and continued to support them during their time.

Alongside the social aspect of the program, another part of my role was to “help students develop language and communication skills”. I had 2 buddies who were more confident in their language ability and someone who was more hesitant in practising their communication skills. By drawing upon my own lived experience as a daughter of immigrant parents, I knew to use synonyms, provide more context, and simplify my language. Furthermore, my understanding of communication and connecting with others deepened. By engaging with my buddy in different ways, I also supported the development of their language skills by encouraging them to write about their experiences shared on social media. Over time, I saw her confidence grow and felt that I achieved the program objectives of helping international students develop their communication and language skills. Additionally, I met another objective of “build[ing] global awareness and [creating] friendships between international and local students”, evident in a catch-up outside of Melbourne with a buddy during my study abroad trip to Japan.

Overall, this was a meaningful learning experience for me as I was able to give back and make others feel more at home during their time at Deakin University. I fostered my global awareness and felt confident in my capabilities of leading a program and achieving its objectives. By collaborating with my buddies and learning from their diverse perspectives, I supported their development and fostered global friendships. Furthermore, this time was meaningful for me as I was planning to study abroad and learnt about the reality of being a student abroad. By giving back to Deakin and supporting DUELI students, I knew that I was capable of being a student abroad to further develop my awareness.

“I felt fully supported by her while studying abroad.. [she] listened to our anxieties and difficulties as international students”

SEBE Peer Support Network Mentor

In 2024, I wanted to give back to Deakin before graduating. Graduating feels like being in the first year of university, there is a lot of excitement but also uncertainty. I wanted to use this experience to reflect on my journey with Deakin and be a positive influence for other students. I wanted to share what Deakin has to offer and support other students who were adjusting to university life by becoming a mentor, I felt that this program was a great way to give back to Deakin University. As a former mentee in 2020, I was aware of the program objectives of “providing support and assistance with [the] transition to life at university”. 

 

With a focus on the “academic and social transition” to university, my co-mentors and I delivered weekly meetings and created a welcoming space for commencing students for the first 5 weeks of trimester 2. The weekly meetings were tailored to being a successful Deakin student, covering topics from acing assignments, becoming a competitive graduate, and providing helpful support services available. Knowing that the first 5 weeks of the trimester is a crucial time as students are most likely to discontinue their studies, my goal during my time was to support students the best I could. I aimed to create an approachable environment for students to share their experiences, ask questions and get supported. During these meetings, I encouraged discussions by checking in with our mentees and their understanding, clarifying and providing more information when needed. By engaging with mentees every week and encouraging them to get involved with Deakin events, I felt successful in creating a sense of community. This was important to me because I wanted commencing students to have a sense of community and feel supported during the crucial first 5 weeks of university. By sharing my university experience with others and encouraging discussions with my co-mentors and mentees, I saw the confidence of my mentees grow. Ultimately, reaching approximately 30 mentees over the course of our meetings and keeping up to 90 mentees up to date on the Microsoft Teams channel. Following this experience, I hope to continue mentoring in future because I find empowering others truly rewarding. This was apparent because I kept feeling that I could have gotten involved earlier, this pushed me to go for further opportunities within the program but also commit to looking for similar opportunities as a graduate. An example of how I met the objectives of “deliver[ing] a positive and supportive university experience” was during our meetings. There was a regular mentee who was shy and preferred to engage via the chat setting, with no camera or microphone. By encouraging them to engage in what way was most comfortable to them and taking the time to stop our presentation to engage in conversations, we mentors built a strong relationship with our mentee. During our weekly meetings, we had in-person events and encouraged them to get involved, although we were met with hesitation, I encouraged them to come along for prizes. Our mentee was then encouraged to come along to our mentor hub in Week 5. This experience taught me the value of supporting people to make their own decisions in their own time within their comfort. Overall, by planning the meetings, showcasing strong teamwork capabilities and being in tune with the needs of others, I was able to contribute to the development of others through mentoring.

 

In recognising my passion for mentoring, I was involved in other opportunities including the mentor hub, end-of-program celebrations and promotional content. During my mentor hub shift, I contributed to a supportive environment for all students. I welcomed interested onlookers and encouraged people to get involved with our hub. An example includes when a student was too early for class, I welcomed them to our group and we played games together. They felt comfortable opening up about their recent struggles in their studies, by validating their concerns and helping them maintain perspective, I eased their stresses and helped them take a break. This was meaningful for me because I was able to positively contribute to the wellbeing of others. Additionally, during my shift at the drop-in desk for the end-of-program celebration my role included answering queries of onlookers, encouraging people to join in and promoting the mentoring program to interested students.  As mentors, we were faced with a range of scenarios and drew upon the support of each other to help a range of people. An example of how I was able to empower students to become independent learners was when a lost student was trying to find a classroom for a fellowship seminar past the start time, finding the experience frustrating. Upon observing that my co-mentor needed support, I enquired what was wrong. The link provided to direct the student to the relevant classroom was providing a link to the unit site instead. I asked the student to go back to the email and locate the contact details for the person organising the event and asked them to give them a call. It was clear by the relief on their face as they headed off to find their classroom, that I was able to successfully address their needs. This experience was meaningful for me as I remember also feeling overwhelmed in my first-year, being able to support someone else in a similar position was rewarding because I gave back to my community and create a welcoming environment at Deakin, resulting in approximately 150 students attendance over the 2-hour celebration. By creating a supportive environment with the focus on other’s wellbeing, I discovered my passion for mentoring and hope to bring this into my future career. 

“Her professional yet approachable demeanour helped foster a supportive space for mentors and mentees alike"
“Cheryl is enthusiastic and greatly dedicated to supporting her mentees transition into university study ... Cheryl helped answer the concerns of her mentees by directing them to relevant resources to ensure they blossom into self-sufficient empowered learners.”
 

Women in STEM Mentor

In addition to my role as a SEBE peer mentor, I took on the role of a Women in STEM mentor. This group was recently set up to “create a space for women who are typically underrepresented in STEM fields”. The group would run differently from my SEBE meetings, instead having a different chair for each week. As a team of mentors, we were tasked with “deliver[ing] weekly conversation topic for [our] peers around navigating their respective STEM field, sharing experiences, stories from inspirational figures, discussing goals for their own careers as women in STEM, etc.”. I decided to get involved because I wanted to create a space for others with similar experiences to me and learn from other women in STEM.

 

For my topic, I decided to utilize my time as an intern with Sustainability Victoria to interview women in the environmental science industry. My topic was titled, ‘What do our degrees look like in the workplace?’. I made a corresponding post on the Microsoft Teams channel asking for interview questions students may have for women in STEM and women working within the industry. To understand my audience, I attended the Women in STEM networking event held by Deakin University to learn from my peers and understand their motivations as a student. From this, I learnt to focus my presentation on empowerment, creating a space to share our experiences and learn about the careers we have and are aiming for. After interviewing a range of people during my internship, I focused on the stories of the manager of the education department and a member of the executive leadership team for my meeting. Learning from their experiences and understanding my audience, I wanted to showcase that careers are not linear and there is room for flexibility. Having key discussion points to prompt further thinking and sharing our experiences, I created a reassuring, realistic and hopeful space for fellow Women in STEM students. By understanding my project, its context and the community, I delivered an engaging presentation. By having relatable discussion points, I felt that I contributed to the goals of mentoring by having a supportive environment and sense of community at Deakin University. 

 

Having found this experience meaningful, I engaged with my supervisor and asked for future opportunities and existing networks for Women in STEM and provided feedback about my experience with the program delivery, showcasing my commitment to evaluation to influence positive outcomes. This experience developed my self-awareness and awareness of others as our group was able to reflect on the discussion points and bring our own lived experiences to the meeting. For example, one of our mentees shared that they were a part of the group for social reasons expressing regret that they missed out on the social aspect of university when first studying. I felt that I created a supportive environment and social aspect to their studies, positively contributing to their development through mentoring. From this, I believe that my dedication as a mentor positively impacted the Deakin Women in STEM community by providing a social space to empower and develop others through discussions of key topics relevant to the lives of STEM students. 

“Her presentation in the final session examining the experiences of female professionals working in industry was extremely enlightening."
“Her creativity was evident in the innovative ideas she introduced, making the content both accessible and compelling… Her collaborative approach not only made the session more dynamic but also greatly contributed to my growth as a mentor. I'm truly grateful for the positive impact Cheryl had on my mentoring journey"
Posts made on Microsoft channel to promote meeting
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Promotional post for meeting
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